by Melinda Van Fleet | Jan 6, 2020 | Blog
“Hi! How Are You?” What do you say when someone asks you that question? Noticing what you say and how you respond goes a long way towards building positive relationships. I often hear sales reps or clients say: “Fine.” “Tired.” “OK.” “Getting by.” I’m sure...
by Melinda Van Fleet | Dec 18, 2019 | Blog
I heard a story today that made me stop and think. I hadn’t really sat and thought about the word culture in a while. A sales rep was reprimanded for sending an email. The email was accurate and long overdue as the company has had long standing challenges. The sales...
